How long is the Warranty on your product?
ILVE appliances in the USA typically come with a 2-year limited warranty. This warranty covers parts and labor for any manufacturing defects or issues that arise under normal residential use.
What the Warranty Covers:
Parts and Labor: The warranty covers the cost of repairing or replacing defective parts and any associated labor required to fix the issue.
Manufacturing Defects: It applies to defects in materials or workmanship that occur during the normal use of the product.
What the Warranty Doesn’t Cover:
Wear and Tear: Normal wear and tear, cosmetic damage, and issues caused by improper use or installation are not covered.
Commercial Use: The warranty applies only to residential use. Appliances used in commercial settings may not be covered under the standard residential warranty.
Unauthorized Repairs: Repairs or modifications made by unauthorized technicians may void the warranty.
Extended Warranty Options:
Some retailers and third-party providers may offer extended warranty options for additional coverage beyond the standard 2-year period. It’s worth inquiring about these options when purchasing an ILVE appliance.
How to Claim the Warranty:
Contact ILVE Support: If you experience an issue with your ILVE appliance, you can contact ILVE’s customer service to initiate a warranty claim. Be prepared to provide proof of purchase and details about the issue.
Authorized Technicians: ILVE will arrange for an authorized technician to assess and repair the appliance if it’s covered under the warranty.
For the most accurate and up-to-date warranty information, always check the warranty policy included with your specific appliance or consult with your retailer.